Running a Franchise

When you open a franchise, you’re operating a unit within a proven system, not creating a new brand. You must follow the business model and brand guidelines set by the franchisor.

You should expect your franchisors to consistently track and monitor your compliance with brand standards. If something is off, they will likely follow up with you for an explanation.

Franchisors will track your performance closely. Unit-level data matters more to the parent company than most new owners realise.

Customer complaints are common: they’re an inevitable part of owning a business. So, you should expect a certain amount of negative feedback.

A good team can make or break your franchise. Customers won’t stand for poor service, so ensure your employees make a positive impression.

The short of it is, you’ll likely need to rebrand at your own cost

While franchising is a safer path to business ownership, it is not without it’s risks, and you can still lose money

While non-compete clauses are designed to protect the brand, but can limit franchisees’ future options

retirement, burnout, financial pressures are all things to consider when coming up on the renewal period for your franchise

Check your FDD before starting your renewal process, if you’re a top performing franchisee you may be able to get better terms