Five Star Bath Solutions

Five Star Bath Solutions

Franzy VerifiedInformation based on 2025 FDD

Home Services · Plumbing & Bathroom Remodeling

Investment min
$126K
Total: $126K–$272K
Avg gross revenue
$2M
Unit-level, 2025
Franchise fee
$60K
Veteran discount available
Royalty
6%
of gross revenue
Locations
149
Franchising since 2014

Description

What is Five Star Bath Solutions?

Five Star Bath Solutions has established itself as a premier bathroom remodeling franchise, delivering high-quality renovations and exceptional customer experiences since 1996. Specializing in bathroom transformations, from simple updates to complete remodels, they've built a reputation for efficient, professional service across their growing network of locations. Their innovative approach combines superior materials with streamlined installation processes, allowing most projects to be completed in just 1-2 days – a significant advantage over traditional bathroom remodeling timelines. The company's signature line of low-maintenance acrylic products offers durability and style while providing excellent value for homeowners. What sets Five Star Bath Solutions apart is their commitment to customer satisfaction and attention to detail. Their process begins with detailed consultations where experts help clients design their ideal bathroom space, considering both aesthetics and functionality. Their installation teams are known for their professionalism, cleanliness, and respect for customers' homes, consistently earning praise for their thorough work and courteous service. The franchise provides comprehensive solutions for various bathroom needs, including tub-to-shower conversions, walk-in showers, bathtub replacements, and accessibility modifications for aging-in-place. Each project comes backed by strong warranties and customer support, reflecting the company's confidence in their workmanship and materials. For entrepreneurs interested in the home services industry, Five Star Bath Solutions offers a proven business model in the growing bathroom remodeling market. Their success is built on a foundation of quality products, efficient operations, and a customer-first approach that has earned them countless positive reviews and referrals across their locations.

  • 27 years proven operational history
  • 165 units nationwide system scale
  • One-to-two day installation process
  • Lifetime warranty on products
  • Below sub-sector investment requirements
  • Waterproof technology without grout

Location Analysis

Where Five Star Bath Solutions wins

Five Star Bath Solutions demonstrates strong geographic concentration across the Midwest, Southeast, and Mid-Atlantic regions, with particular density in Ohio, Indiana, Kentucky, Tennessee, Michigan, and Pennsylvania. This clustering in markets like Cincinnati, Columbus, Indianapolis, Louisville, Nashville, Detroit, and Pittsburgh aligns strategically with the brand's target demographic: aging homeowners in established housing stock seeking accessibility modifications and bathroom updates. These markets typically feature moderate cost of living, substantial housing built 20+ years ago, and growing populations of empty nesters and families caring for elderly relatives—ideal conditions for aging-in-place remodeling. The warehouse-based operating model suits suburban and secondary markets better than high-cost coastal metros, explaining the regional focus. Customer sentiment averaging 4.3-4.6 stars with moderate review volume indicates solid service delivery, with consistent praise for professional installation teams, project timeliness, and finished product quality. However, recurring themes around scheduling inconsistencies, sales-to-installation communication gaps, and pressure tactics during consultations suggest operational friction points that could affect conversion rates and referral generation. The pricing premium versus independent contractors positions the brand in middle-to-upper-middle income segments where homeowners value brand backing and warranty protection. Prospective franchisees should conduct granular territory analysis focusing on median home age, homeowner age demographics, household income distribution, and competitive landscape including both franchise and independent bathroom remodelers to validate demand density and pricing sustainability.
Total US locations
165
Franchise units
149
Corporate locations
1
Avg. sq. footage
N/A

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Financial Analysis

The numbers behind Five Star Bath Solutions

Avg gross revenue$1,696,370
Investment range$125,500 – $271,500
Investment midpoint$198,500
Brand fund2.5%
Royalty6%
Franchise fee$59,500
Min. net worth$250,000
Min. liquid capital$100,000

Veteran discount available

Five Star Bath Solutions participates in a veteran discount program on the franchise fee. Ask your Franzy advisor or the brand for current eligibility and terms.

Five Star Bath Solutions presents a mature franchise system with 28 years of operational history and 165 units, indicating established brand recognition within the bathroom remodeling sector. The investment range of $125,500 to $271,500 positions this as a moderately capitalized home services franchise, likely reflecting warehouse showroom requirements, initial inventory of acrylic bath systems, installation equipment, and working capital. The reported gross revenue of approximately $1.7 million suggests reasonable unit-level performance, though without disclosure of franchise fee or royalty structure, complete margin analysis remains constrained. The business model centers on product-driven remodeling rather than full custom work, which should create more predictable job costing and faster installation cycles compared to traditional bathroom contractors. However, the capital-intensive showroom requirement (3,000-5,000 sq ft) and inventory carrying costs introduce fixed overhead that demands consistent project flow. Customer feedback indicating occasional scheduling delays and quality control callbacks suggests operational complexity in coordinating sales, product delivery, and installation teams. The pricing premium noted in reviews may support healthier margins but requires differentiation through service quality and brand trust. Scalability depends heavily on installer recruitment, inventory management discipline, and maintaining quality control as volume increases. The moderate review volume per location suggests steady but not exceptional market penetration, warranting careful assessment of local competitive intensity and customer acquisition costs.
Did you know? Five Star Bath Solutions operates in the Plumbing & Bathroom Remodeling sector with an initial investment ranging from $125,500 to $271,500. This moderately capitalized home services franchise requires warehouse showroom space for customer consultations and inventory storage. The investment covers facility build-out, acrylic bath system inventory, installation equipment, and initial working capital. Franchise fee information was not disclosed in available materials.

Financing partners

Vetted partners, tailored to franchisees

Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.

FranFund

Lender

CRF USA

Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.

Lender

First Bank of the Lake

Lender

Pension Pros

Lender

The model

How Five Star Bath Solutions works

01
Ownership
Part-Time (Executive)

Owner stays in an executive role — sets strategy, hires a manager, and oversees crews. Typically 5–20 hr/wk after ramp; many keep their day job.

Full-Time

Owner runs the business as their primary job — leads the team day-to-day on the ground, 40+ hr/wk.

02
Revenue
Recurring revenueTransaction-basedBig-ticket salesService-basedProduct sales (retail)Hybrid model
03
Customer
B2B

Sells to businesses, contractors, or property owners.

B2C

Sells directly to consumers and homeowners.

Mixed

Serves both businesses and consumers.

FDD Item 7

Initial investment range

$126K–$272K
Most common
$125,500
Minimum
$198,500
Midpoint
$271,500
Maximum

Per FDD Item 7, total initial investment ranges from $125,500 to $271,500. The midpoint $198,500 is what most franchisees report at signing — financing typically reduces cash-at-close by 80–90%. Knowing the investment range helps you plan confidently and ensure you're fully prepared to make the leap.

FDD Item 19

Average gross sales

$3M$2M$2M$1M$500KN/A
$1M
$1M
$2M
2022
2023
2024
Avg
$2M
YOY change (2023 -> 2024)
+25%

According to Item 19 of the Franchise Disclosure Document, Five Star Bath Solutions has an average gross revenue of $2M. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)

Growth over time

Franchise footprint

+104% YoY
20016012080400
2019
2020
2021
2022
2023
2024
165 units open as of 2025 FDD+84 in last 12 mo

2025 Franchise Disclosure

FDD documents

Below are items 2, 3, 4, 7, 11 and 19 for Five Star Bath Solutions's 2025 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.

Estimated initial investment
FDD Item 7 · PDF
Financial performance representations
FDD Item 19 · PDF
Members-only items
Executive team
FDD Item 2 · PDF
Litigation
FDD Item 3 · PDF
Bankruptcy
FDD Item 4 · PDF
Franchisor assistance
FDD Item 11 · PDF
Members only
Unlock the 2025 FDD

Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.

Buyer FAQs

Frequently asked questions

The initial investment for a Five Star Bath Solutions franchise typically ranges between $125,500.00 and $271,500.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.

Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) we have on record, which was issued in 2025. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. Only the franchisor can confirm that the information is complete and accurate and we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

Five Star Bath Solutions
Five Star Bath Solutions
$2M avg revenue · 149+ US franchises

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