Jackson Hewitt Tax Service

Jackson Hewitt Tax Service

Information based on 2024 FDD

Financial Services · Tax

Investment min
$96K
Total: $96K–$128K
Avg gross revenue
$118K
Unit-level, 2024
Franchise fee
$50K
Per current disclosure
Royalty
3% - 15%
Locations
2,981
Franchising since 1986

Description

What is Jackson Hewitt Tax Service?

Jackson Hewitt Tax Service has established itself as one of America's most trusted names in tax preparation since 1982. With over 5,200 locations nationwide, including convenient offices within many Walmart stores, they've made professional tax services accessible to millions of Americans.

What sets Jackson Hewitt apart is their commitment to providing expert tax preparation services with a personal touch. Their network of highly trained tax professionals stays current with ever-changing tax laws and regulations, ensuring clients receive maximum refunds while maintaining full compliance. The company offers year-round tax support, Spanish-speaking services, and tax courses for those interested in learning more about tax preparation.

Client reviews consistently highlight the company's exceptional customer service, with tax preparers known for their patience in explaining complex tax matters in simple terms. Whether you're filing a basic return or managing more complex tax situations like self-employment or multiple income streams, Jackson Hewitt's professionals have the expertise to handle your unique tax needs.

The franchise stands out for its innovative approach to tax services, offering features like early refund advances and flexible filing options. Their commitment to accessibility is evident in their extended operating hours during tax season and convenient locations in retail establishments. For entrepreneurs looking to enter the tax preparation industry, Jackson Hewitt provides comprehensive training, ongoing support, and a proven business model backed by four decades of experience.
  • 40+ years proven industry experience
  • 5,200+ locations nationwide network
  • Strategic Walmart partnership locations
  • Maximum Refund Accuracy guarantees
  • Year-round tax support services
  • Established recession-resistant business model

Location Analysis

Where Jackson Hewitt Tax Service wins

Jackson Hewitt Tax Service demonstrates strong market presence with numerous locations across multiple states, showing particular concentration in the Mid-Atlantic and Midwest regions. The franchise maintains a strong presence in Virginia, with notable market penetration in Michigan, Illinois, New York, and Ohio, indicating robust coverage in populous, economically diverse states. The franchise's impressive 4.8 average rating across numerous customer reviews suggests consistent service quality and strong brand reputation across markets.

The franchise's geographic distribution reveals strategic positioning in both urban and suburban markets, with successful locations typically situated in high-traffic retail corridors and shopping centers. Market analysis indicates expansion opportunities in several untapped states, particularly in the Southwest and Pacific Northwest regions where tax service demand remains strong. Ideal locations feature proximity to residential areas with diverse income levels, business districts, and complementary retail services.

Successful franchises often thrive in areas with high concentrations of small businesses, self-employed individuals, and diverse demographic profiles. The seasonal nature of tax services makes locations with year-round foot traffic and visibility particularly valuable. Prospective franchisees should focus on areas with growing populations, stable economic indicators, and limited competition from other professional tax services.
Total US locations
5,221
Franchise units
2,981
Corporate locations
2,240
Avg. sq. footage
N/A

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Financial Analysis

The numbers behind Jackson Hewitt Tax Service

Avg gross revenue$118,262
Investment range$96,050 – $127,500
Investment midpoint$111,775
Brand fund6.5%
Royalty3% - 15%
Franchise fee$50,000
Min. net worth
Min. liquid capital
Jackson Hewitt's investment range of $96,050-$127,500 positions it as an accessible entry-level franchise opportunity, falling below the tax sub-sector's average maximum investment of $262,307. This lower barrier to entry makes it attractive for first-time franchisees seeking established brand recognition without premium capital requirements.

The tax preparation industry benefits from recession-resistant demand and regulatory complexity that drives consistent consumer need for professional services. However, the business model faces seasonal revenue concentration during tax season, requiring careful cash flow management throughout the year. The reported gross revenue of $118,262 significantly exceeds the sub-sector average of $54,448, suggesting stronger unit-level performance within the tax preparation segment.

With 5,221 units and operations since 1982, Jackson Hewitt demonstrates substantial system maturity and market penetration. This extensive footprint, including strategic Walmart partnerships, provides significant brand recognition and operational infrastructure support for new franchisees.

The franchise suits investors with moderate capital availability seeking a proven business model in essential services. The seasonal nature requires strong working capital management and potentially supplementary income streams during off-peak periods. Multi-unit development opportunities exist given the scalable service model and established territory framework.

Ideal candidates possess service industry experience, strong local market knowledge, and sufficient liquidity to manage seasonal cash flow variations. The business requires minimal inventory but demands compliance expertise and customer service focus. Prospective investors should carefully review the FDD and conduct thorough due diligence regarding territory rights and seasonal operational requirements.
Did you know? Did you know that starting your own Jackson Hewitt Tax Service franchise - one of America's most recognized tax preparation brands that helps millions of customers maximize their refunds each year - requires a total investment between $96,050 and $127,500, which includes the $50,000 franchise fee plus all the essential startup costs like equipment, signage, initial marketing, and working capital needed to launch your tax office and start serving clients during tax season?

Financing partners

Vetted partners, tailored to franchisees

Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.

FranFund

Lender

CRF USA

Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.

Lender

First Bank of the Lake

Lender

Pension Pros

Lender

FDD Item 7

Initial investment range

$96K–$128K
Most common
$96,050
Minimum
$111,775
Midpoint
$127,500
Maximum

Per FDD Item 7, total initial investment ranges from $96,050 to $127,500. The midpoint $111,775 is what most franchisees report at signing — financing typically reduces cash-at-close by 80–90%. Knowing the investment range helps you plan confidently and ensure you're fully prepared to make the leap.

FDD Item 19

Average gross sales

$150K$120K$90K$60K$30KN/A
$101K
$122K
$118K
2022
2023
2024
Avg
$114K
YOY change (2023 -> 2024)
-3%

According to Item 19 of the Franchise Disclosure Document, Jackson Hewitt Tax Service has an average gross revenue of $118K. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)

Growth over time

Franchise footprint

-5% YoY
8,0006,4004,8003,2001,6000
2017
2018
2019
2020
2021
2022
2023
2024
5,221 units open as of 2024 FDD-262 in last 12 mo

2024 Franchise Disclosure

FDD documents

Below are items 2, 3, 4, 7, 11 and 19 for Jackson Hewitt Tax Service's 2024 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.

Estimated initial investment
FDD Item 7 · PDF
Financial performance representations
FDD Item 19 · PDF
Members-only items
Executive team
FDD Item 2 · PDF
Litigation
FDD Item 3 · PDF
Bankruptcy
FDD Item 4 · PDF
Franchisor assistance
FDD Item 11 · PDF
Members only
Unlock the 2024 FDD

Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.

Buyer FAQs

Frequently asked questions

The initial investment for a Jackson Hewitt Tax Service franchise typically ranges between $96,050.00 and $127,500.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.

Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) that is publicly available and that we have on record, which was issued in 2024. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. For the most current and detailed information, we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

Jackson Hewitt Tax Service
Jackson Hewitt Tax Service
$118K avg revenue · 2981+ US franchises

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