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Cold Stone Creamery

Information based on 2023 FDD
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Brand Highlights
  • Founded in 1988
  • Franchising Since 1994
  • 908 US Franchises
  • $310K - $603K Investment Range
  • $608K Average Gross Revenue
  • 6% Royalty Fee
  • $27K Franchise Fee
Brand Description
Cold Stone Creamery has revolutionized the ice cream industry since 1988 with its signature 'Ultimate Ice Cream Experience®.' What sets Cold Stone apart is their unique preparation method – premium ice cream made fresh in-store, then masterfully mixed with chosen toppings on a frozen granite stone, creating personalized creations that have delighted customers for generations.

The brand is renowned for its interactive customer experience, where skilled team members blend premium ice cream with an endless combination of mix-ins, including fresh fruits, nuts, candies, and baked goods. This personalization, combined with their entertaining presentation style, creates a memorable dessert experience that goes beyond just serving ice cream.

Cold Stone Creamery's menu features an extensive selection of ice cream flavors, from classic varieties to innovative seasonal offerings. Their product line extends beyond simple scoops to include signature creations, smooth shakes, ice cream cakes, and other frozen treats. The brand has also adapted to modern consumer needs by offering convenient options like online ordering, delivery, and curbside pickup.

The franchise has built a strong reputation for quality and innovation in the dessert sector, with a robust rewards program that builds customer loyalty. Their commitment to customer service is evident in their trained staff who are known for creating a welcoming, fun atmosphere. Whether it's a casual treat, special celebration, or catered event, Cold Stone Creamery has positioned itself as a premier destination for premium ice cream experiences, making it a beloved brand in communities across the nation.
DID YOU KNOW?

How much does it cost to start a franchise with Cold Stone Creamery?

$310K
$603K
Did you know that opening your own Cold Stone Creamery franchise - where you'll be mixing premium ice cream on a frozen granite stone and serving up those famous Signature Creations - requires a total investment between $310,375 and $602,775, which includes the $27,000 franchise fee plus all the equipment, build-out costs, and working capital needed to bring this beloved ice cream experience to your community?
Financial Summary
Franchise Fee
$27K
Investment Range
$310K - $603K
Investment Midpoint
$457K
Minimum Cash Required
$310K
Royalty Fees
6%
Brand Fund
3%
Brand Bragging Rights
36-year established ice cream leader
912 units nationwide market presence
Signature granite slab mixing experience
Multi-channel delivery and catering revenue
Premium positioning exceeds sector averages
Loyalty program drives repeat customers
Financial Analysis
Cold Stone Creamery requires an investment range of $310,375 to $602,775, positioning it as a mid-tier opportunity within the dessert franchise sector. The investment aligns closely with sub-sector averages of $296,855 to $591,723, indicating competitive market positioning for premium ice cream concepts.

The dessert franchise sector benefits from recession-resistant consumer behavior, as affordable indulgences remain popular during economic uncertainty. Cold Stone's experiential model, featuring hand-mixed creations on granite slabs, commands premium pricing compared to traditional ice cream concepts. The brand's reported gross revenue of $607,932 substantially exceeds the sub-sector average of $414,337, reflecting strong brand positioning and operational execution.

With 912 units and 36 years of operation since 1988, Cold Stone demonstrates significant system maturity and market penetration. This extensive footprint provides operational stability and brand recognition advantages, though it may limit prime territory availability in saturated markets.

The franchise's multi-channel approach including in-store, delivery, and catering services creates diverse revenue streams. However, the experiential nature requires skilled labor and consistent execution standards. The brand's loyalty program and digital ordering capabilities align with evolving consumer preferences.

Ideal investors should possess $200,000+ liquid capital and food service experience, given operational complexity. High-traffic retail locations with strong demographics are essential for success. Multi-unit development opportunities exist in underserved markets, though thorough market analysis is crucial given the mature competitive landscape.
Expected Investment Range
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Average Gross Sales
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Financing
Financing Details

Franzy connects you with top-tier financing partners to help secure the funds to invest in a franchise like Cold Stone Creamery. Whether you're looking for a loan or exploring other financial products, our partners provide expert guidance to ensure you obtain the necessary capital. They specialize in offering solutions tailored to the needs of franchisees, making the process of securing financing smooth and straightforward.

Why Financing with Franzy Partners?

Choosing to finance through Franzy's partners ensures you get the best terms and support for your franchise investment. Our partners have extensive experience in the franchising industry and offer specialized financial solutions tailored to your needs. With competitive interest rates and flexible repayment options, you can find the right financing plan that fits your budget and goals. Our partners are committed to providing personalized guidance throughout the financing process, making it easier for you to secure the necessary funds and confidently move forward with your franchise venture.

Finance Partners
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Tenet Financial

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CRF USA

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First Bank of the Lake

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Live Oak Bank

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Pension Pros

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Preferred Funding Group

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Guidant Financial

Financing Partner

Location Analysis
Cold Stone Creamery demonstrates a strategic presence across multiple states, with notable strength in the Mid-Atlantic region. Virginia and Maryland show particularly strong market penetration, while the brand maintains significant presence in diverse markets including California, Michigan, and Florida. This distribution suggests successful adaptation to varied demographic profiles and market conditions.

The brand's average rating of 4.02 across numerous customer reviews indicates consistent operational performance and customer satisfaction. Strong ratings in competitive markets like California and Florida demonstrate resilience in saturated dessert markets, while concentrated presence in Mid-Atlantic states suggests optimal market conditions for the concept.

Key success factors include locations in high-foot-traffic areas, particularly shopping centers and urban retail districts with complementary businesses. Ideal locations typically feature household incomes above $65,000, dense populations of young families and millennials, and proximity to entertainment venues or retail anchors. Notable expansion opportunities exist in underserved markets across the Southwest and Pacific Northwest, where similar demographic profiles suggest growth potential.

Prospective franchisees should prioritize locations with year-round dessert demand, strong disposable income, and protection from seasonal fluctuations through indoor mall or shopping center placement. The brand's strongest performance correlates with areas combining residential density with commercial activity.
Total US Locations912
Open Franchises908
Corporate Locations4
Average Sq. FootN/A
Territory Map

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Franchise Net Unit Growth
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Additional Information

Executive Team

Get to know the leadership behind Cold Stone Creamery. Learn about the experience and expertise of the executive team guiding Cold Stone Creamery's success. For more details, refer to Item 2 of the Franchise Disclosure Document (FDD).

Litigation

Review any legal actions or pending litigation involving Cold Stone Creamery. Understanding the legal history helps assess potential risks and the brand's business practices. For more details, refer to Item 3 of the Franchise Disclosure Document (FDD).

Bankruptcy

Review Cold Stone Creamery's bankruptcy history and any filings by key personnel or affiliates. This critical information provides transparency about the brand's financial stability and management. For more details, refer to Item 4 of the Franchise Disclosure Document (FDD).

Franchisor Assistance

Learn about Cold Stone Creamery's comprehensive support system for franchisees, including initial training programs and continuous operational assistance. Understanding the available resources and support structure is crucial for franchise success. For more details, refer to Item 11 of the Franchise Disclosure Document (FDD).

Frequently Asked Questions
Disclaimer

The information provided on this page is based on the latest Franchise Disclosure Document (FDD) that is publicly available and that we have on record, which was issued in 2023. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. For the most current and detailed information, we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

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