Pet Supplies Plus
Pets · Pet Retail
Description
What is Pet Supplies Plus?
At the heart of Pet Supplies Plus's success is their commitment to being 'Neighbors Serving Neighbors.' Each location offers comprehensive pet care solutions, including high-quality pet supplies, professional grooming services, self-service pet wash stations, veterinary clinics, and specialized nutrition consulting. Their extensive product selection caters to dogs, cats, birds, fish, reptiles, and small animals, ensuring every pet parent finds exactly what they need.
What truly sets Pet Supplies Plus apart is their exceptional customer service and community engagement. Store team members are extensively trained to provide expert advice on pet nutrition, health, and wellness. The franchise's loyalty program, Pet Supplies Plus Rewards, offers significant savings and personalized benefits to regular customers. Their innovative services like curbside pickup and same-day delivery provide the convenience modern pet parents demand.
The brand's commitment to supporting local animal shelters and hosting community events like adoption days and pet photos with Santa strengthens their neighborhood presence. Their stores maintain a welcoming, clean environment where both pets and their owners feel comfortable shopping. With a focus on competitive pricing, price matching policies, and regular promotional offers, Pet Supplies Plus delivers value without compromising on quality, making it a trusted destination for pet care needs.
- 37 years proven franchise experience
- 719 units strong market presence
- Natural and U.S.-made product focus
- Multiple revenue streams including grooming
- Pet adoption services differentiation
- Established brand in growing industry
Location Analysis
Where Pet Supplies Plus wins
The franchise's impressive 4.55 average rating across numerous customer reviews indicates consistent service quality and strong market positioning, particularly in competitive urban and suburban markets. This high satisfaction rate suggests successful adaptation to regional market demands and effective competition against both big-box retailers and local pet stores.
Market analysis reveals optimal performance in middle to upper-middle-income suburban areas with high pet ownership rates and retail corridors anchored by grocery stores or major retailers. Ideal locations typically feature 15,000-25,000 square feet in high-visibility shopping centers with strong parking ratios and convenient access.
Significant expansion opportunities exist in the Southeast and Western states, where pet ownership trends and suburban growth align with the franchise's successful market profile. The franchise's concentrated success in the Midwest demonstrates potential for similar market penetration in underserved regions, particularly in areas with strong demographic indicators for pet-related spending.
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Financial Analysis
The numbers behind Pet Supplies Plus
The pet industry demonstrates strong resilience and growth potential, driven by increasing pet ownership rates and humanization trends where consumers prioritize premium products and services. With 719 units and 37 years of operation since 1987, Pet Supplies Plus represents a mature franchise system with proven operational infrastructure and brand recognition. The reported gross revenue of $2,631,976 substantially outperforms the sub-sector average of $1,066,718, indicating strong unit-level performance potential.
Ideal investors should possess significant liquid capital and retail management experience, given the operational complexity of managing inventory, staff, and multiple service offerings including grooming and adoption services. The investment suits experienced operators seeking established brand recognition in a recession-resistant industry. Multi-unit development opportunities exist for qualified investors with substantial capital resources. Prospective franchisees should thoroughly review the FDD, analyze local market demographics, and consider the ongoing working capital requirements inherent in retail operations before making investment decisions.
Financing partners
Vetted partners, tailored to franchisees
Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.
FranFund
CRF USA
Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.
First Bank of the Lake
Pension Pros
FDD Item 7
Initial investment range
Per FDD Item 7, total initial investment ranges from $498,320 to $1,978,605. The midpoint $1,238,463 is what most franchisees report at signing — financing typically reduces cash-at-close by 80–90%. Knowing the investment range helps you plan confidently and ensure you're fully prepared to make the leap.
FDD Item 19
Average gross sales
According to Item 19 of the Franchise Disclosure Document, Pet Supplies Plus has an average gross revenue of $3M. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)
Growth over time
Franchise footprint
2024 Franchise Disclosure
FDD documents
Below are items 2, 3, 4, 7, 11 and 19 for Pet Supplies Plus's 2024 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.
Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.
Buyer FAQs
Frequently asked questions
The initial investment for a Pet Supplies Plus franchise typically ranges between $498,320.00 and $1,978,605.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.
Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) that is publicly available and that we have on record, which was issued in 2024. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. For the most current and detailed information, we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.
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