
911 Restoration
Home Services · Residential Restoration
Description
What is 911 Restoration?
What sets 911 Restoration apart is their 'Fresh Start' approach to every project. Their technicians are not just skilled professionals; they're compassionate problem-solvers who understand the stress and anxiety that comes with property damage. Available 24/7/365, their teams typically arrive within 45 minutes of an emergency call, equipped with state-of-the-art technology and expertise to handle everything from flood damage to mold removal.
The franchise has developed a systematic approach to restoration that includes thorough assessment, water extraction, drying, dehumidification, and complete property reconstruction when necessary. Their technicians are IICRC certified and undergo continuous training to stay current with the latest restoration techniques and technologies.
Beyond their technical capabilities, 911 Restoration has earned praise for their transparent communication and customer-first mindset. They work closely with insurance companies, provide detailed documentation, and keep property owners informed throughout the restoration process. Their commitment to turning disaster situations into opportunities for property improvement has helped thousands of homeowners transform crisis into renewal.
For entrepreneurs interested in the restoration industry, 911 Restoration offers a proven business model with comprehensive training, marketing support, and ongoing operational guidance to help franchise owners succeed in this essential service industry.
- Above-average revenue in restoration sector
- Lower entry cost than competitors
- 45-minute emergency response guarantee
- 328 successful units nationwide
Location Analysis
Where 911 Restoration wins
The notable concentration in disaster-prone coastal states (CA, TX, FL) and areas with aging infrastructure (MI, NY) reveals a strategic approach to market selection. This positioning allows franchisees to capitalize on both natural disaster response and routine restoration needs. Notable expansion opportunities exist in the Mountain West and Upper Midwest regions, where severe weather events and seasonal property damage create steady demand.
Ideal locations for new franchisees should target metropolitan areas with: 1) high property values, 2) aging housing stock (30+ years), 3) exposure to severe weather events, and 4) population density exceeding 100,000 within a 25-mile radius. The franchise's strong presence in diverse climates demonstrates adaptability to various market conditions, though success appears highest in regions with both natural disaster risk and substantial residential development.
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Financial Analysis
The numbers behind 911 Restoration
The franchise's network of 328 units demonstrates proven scalability and market validation. The 24/7 emergency service model creates multiple revenue streams through water damage restoration, sanitization, and reconstruction services. ROI potential is enhanced by the essential nature of restoration services and the franchise's rapid response guarantee.
Key success factors include location selection in areas prone to water damage, strong emergency response capabilities, and effective local marketing. The IICRC certification requirement ensures service quality while potentially increasing operational costs. Working capital requirements typically represent 30-40% of the initial investment, covering equipment, training, and marketing.
Market trends favor this investment, with climate change increasing severe weather events and aging infrastructure creating steady demand. The franchise's established protocols and CDC/EPA compliance position it well for continued growth. However, success depends heavily on operational efficiency and maintaining the 45-minute response time guarantee.
Ideal investors should have strong operational backgrounds, crisis management skills, and sufficient capital reserves for emergency equipment and staffing. The business model particularly suits owner-operators with experience in construction, emergency services, or property management.
Financing partners
Vetted partners, tailored to franchisees
Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.
FranFund
CRF USA
Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.
First Bank of the Lake
Pension Pros
FDD Item 7
Initial investment range
Per FDD Item 7, total initial investment ranges from $123,600 to $246,900. The midpoint $185,250 is what most franchisees report at signing — financing typically reduces cash-at-close by 80–90%. Knowing the investment range helps you plan confidently and ensure you're fully prepared to make the leap.
FDD Item 19
Average gross sales
According to Item 19 of the Franchise Disclosure Document, 911 Restoration has an average gross revenue of $950K. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)
Growth over time
Franchise footprint
2024 Franchise Disclosure
FDD documents
Below are items 2, 3, 4, 7, 11 and 19 for 911 Restoration's 2024 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.
Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.
Buyer FAQs
Frequently asked questions
The initial investment for a 911 Restoration franchise typically ranges between $123,600.00 and $246,900.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.
Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) that is publicly available and that we have on record, which was issued in 2024. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. For the most current and detailed information, we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

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