Touching Hearts at Home

Touching Hearts at Home

Franzy VerifiedInformation based on 2025 FDD

Senior Care · Senior Living Placement

Investment min
$85K
Total: $85K–$147K
Avg gross revenue
$1M
Unit-level, 2025
Franchise fee
$50K
Veteran discount available
Royalty
6%
of gross revenue
Locations
63
Franchising since 2007

Description

What is Touching Hearts at Home?

Touching Hearts at Home is a distinguished senior care franchise that has been transforming lives since 1996. Specializing in senior living placement and in-home care services, they have built a reputation for providing compassionate, personalized care that enables seniors to maintain their independence and dignity in the comfort of their own homes.

What sets Touching Hearts at Home apart is their holistic approach to senior care. Their services range from companionship and personal care to household assistance and specialized care for those with conditions like Alzheimer's and dementia. The franchise's caregivers are carefully selected, thoroughly trained, and genuinely passionate about making a difference in seniors' lives.

The brand's success is built on a foundation of strong family values, professional excellence, and unwavering commitment to client satisfaction. Their caregivers don't just provide services; they build meaningful relationships with clients and their families, offering peace of mind and emotional support during challenging times.

Touching Hearts at Home has developed a proven business model that emphasizes quality care, efficient operations, and strong community relationships. Franchise owners benefit from comprehensive training, ongoing support, and a respected brand name in the growing senior care industry. Their success is evident in the countless positive testimonials from clients and families who praise their reliable, compassionate, and professional care services.

For entrepreneurs seeking a meaningful business opportunity in the healthcare sector, Touching Hearts at Home offers the chance to make a significant impact in their communities while building a successful enterprise in the expanding senior care market.
  • 3X Higher Revenue Than Sector Average
  • Lower Entry Cost Than Competitors
  • 25+ Years of Proven Success
  • Essential
  • Recession-Resistant Senior Care Service

Location Analysis

Where Touching Hearts at Home wins

Geographic concentration in the Southeast, Midwest, and Mid-Atlantic—with particularly strong presence in Florida, Ohio, Pennsylvania, Illinois, and North Carolina—aligns strategically with markets featuring above-average senior populations and cost-of-living profiles that support private-pay home care services. Top markets including Columbus, Tampa-St. Petersburg, Charlotte, Chicago, and Pittsburgh offer established healthcare ecosystems, substantial 65+ demographics, and suburban sprawl where aging-in-place preferences drive demand. The 4.2-4.6 star rating range across locations reflects generally positive but uneven service delivery, consistent with franchised home care operations where quality depends on local owner engagement and caregiver management. Positive feedback emphasizing compassionate caregivers and personalized care plans validates the operational model, while recurring concerns about caregiver turnover and scheduling reliability highlight franchise-level execution variability. The franchise's demographic targeting—dual-income families managing elder care remotely, middle-to-upper-middle income households, communities with dispersed adult children—represents a substantial and growing addressable market as Baby Boomers age. Office requirements (800-1,500 sq ft) keep overhead manageable while maintaining professional credibility. Moderate review volume suggests variable local brand awareness, requiring territory-level marketing investment. Prospective franchisees should conduct granular market validation focusing on competitive caregiver wage rates, referral source density (hospitals, elder law attorneys, senior advisors), and private-pay household concentration within the specific territory under consideration.
Total US locations
64
Franchise units
63
Corporate locations
0
Avg. sq. footage
800-1,200

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Financial Analysis

The numbers behind Touching Hearts at Home

Avg gross revenue$1,113,359
Investment range$84,600 – $147,200
Investment midpoint$115,900
Brand fund2%
Royalty6%
Franchise fee$49,500
Min. net worth$250,000
Min. liquid capital$75,000

Veteran discount available

Touching Hearts at Home participates in a veteran discount program on the franchise fee. Ask your Franzy advisor or the brand for current eligibility and terms.

Touching Hearts at Home presents a moderate-barrier entry point within senior care, with initial investment ranging from $84,600 to $147,200—substantially lower than brick-and-mortar senior living concepts. This positioning reflects a home-based care coordination model requiring office infrastructure rather than residential facilities. The reported gross revenue of $1,113,359 suggests meaningful top-line potential for established territories, though profitability depends heavily on caregiver labor cost management, insurance requirements, and billing efficiency. Founded in 2006 with 64 units, the brand demonstrates measured but sustained expansion over nearly two decades, indicating franchise system stability without explosive growth trajectories that sometimes mask operational weaknesses. The business model's scalability hinges on caregiver recruitment and retention in tight labor markets—a recurring operational challenge reflected in customer feedback regarding turnover. Revenue generation depends on referral network cultivation, payer mix optimization (private pay versus insurance reimbursement), and territory density that allows efficient caregiver deployment. The relatively modest unit count suggests selective franchisee approval or challenging unit economics that limit rapid replication. Investors should carefully model labor cost inflation, liability insurance escalation, and the operational intensity required to maintain service quality amid caregiver workforce instability.
Did you know? Touching Hearts at Home, a senior care franchise specializing in home-based elder care coordination, requires an initial investment between $84,600 and $147,200. This relatively accessible entry point positions the concept within reach for aspiring franchisees seeking to enter the growing senior services sector without the capital intensity of residential care facilities. The franchise fee was not disclosed in available materials.

Financing partners

Vetted partners, tailored to franchisees

Your Franzy advisor can connect you with these partners later in the process — competitive rates, specialized in franchise financing.

FranFund

Lender

CRF USA

Nonprofit SBA lender; provides financing for franchise acquisitions, startups, and expansion.

Lender

First Bank of the Lake

Lender

Pension Pros

Lender

The model

How Touching Hearts at Home works

01
Ownership
Part-Time (Executive)

Owner stays in an executive role — sets strategy, hires a manager, and oversees crews. Typically 5–20 hr/wk after ramp; many keep their day job.

Full-Time

Owner runs the business as their primary job — leads the team day-to-day on the ground, 40+ hr/wk.

02
Revenue
Recurring revenueTransaction-basedBig-ticket salesService-basedProduct sales (retail)Hybrid model
03
Customer
B2B

Sells to businesses, contractors, or property owners.

B2C

Sells directly to consumers and homeowners.

Mixed

Serves both businesses and consumers.

FDD Item 7

Initial investment range

$85K–$147K
Most common
$84,600
Minimum
$115,900
Midpoint
$147,200
Maximum

Per FDD Item 7, total initial investment ranges from $84,600 to $147,200. The midpoint $115,900 is what most franchisees report at signing — financing typically reduces cash-at-close by 80–90%. Knowing the investment range helps you plan confidently and ensure you're fully prepared to make the leap.

FDD Item 19

Average gross sales

$2M$1M$900K$600K$300KN/A
$791K
$897K
$1M
2022
2023
2024
Avg
$901K
YOY change (2023 -> 2024)
+13%

According to Item 19 of the Franchise Disclosure Document, Touching Hearts at Home has an average gross revenue of $1M. (Note: This information is based on the latest FDD in our records. Please review the Franchise Disclosure Document (FDD) and confirm this information directly with the brand. We make no claims of accuracy for the information presented.)

Growth over time

Franchise footprint

0% YoY
80644832160
2017
2018
2019
2020
2021
2022
2023
2024
64 units open as of 2025 FDD

2025 Franchise Disclosure

FDD documents

Below are items 2, 3, 4, 7, 11 and 19 for Touching Hearts at Home's 2025 FDD. The complete FDD is delivered to you directly by the franchisor, per the FTC Franchise Rule.

Estimated initial investment
FDD Item 7 · PDF
Financial performance representations
FDD Item 19 · PDF
Members-only items
Executive team
FDD Item 2 · PDF
Litigation
FDD Item 3 · PDF
Bankruptcy
FDD Item 4 · PDF
Franchisor assistance
FDD Item 11 · PDF
Members only
Unlock the 2025 FDD

Connect to download Items 2, 3, 4, and 11 — direct from the franchisor.

Buyer FAQs

Frequently asked questions

The initial investment for a Touching Hearts at Home franchise typically ranges between $84,600.00 and $147,200.00. This includes the franchise fee, equipment, real estate, and other startup costs. To get a detailed breakdown and better understand the financial requirements, we recommend scheduling a call with the Franzy team. We'll walk you through the specifics and answer any questions you might have. For more detailed information, refer to the financial sections of the FDD.

Disclaimer. The information provided on this page is based on the latest Franchise Disclosure Document (FDD) we have on record, which was issued in 2025. This information is for informational purposes only and is not intended to constitute legal, financial, or business advice. We make no guarantees or claims regarding the completeness or accuracy. Only the franchisor can confirm that the information is complete and accurate and we recommend consulting the franchisor directly for the most recent FDD and regarding any questions that you may have about the information provided.

Touching Hearts at Home
Touching Hearts at Home
$1M avg revenue · 63+ US franchises

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