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The ice cream franchise industry continues to show resilience and growth, making it one of the most approachable segments in food franchising. The global ice cream market was valued at approximately $68 billion in 2023 and is projected to reach $84 billion by 2026 (IBISWorld). Franchised retail ice cream shops alone are estimated at $21.3 billion in 2023 and forecast to reach $35.7 billion by 2032 (DataIntelo).
This growth is being driven by two clear trends: consumers are trading up to premium and artisanal experiences, and they’re also seeking health-conscious options such as dairy-free, low-sugar, and organic flavors. For aspiring entrepreneurs, ice cream franchises still offer relatively low barriers to entry compared to other food concepts, with initial investments typically ranging from $50,000 to $500,000
We’ve analyzed hundreds of Ice Cream Franchise Disclosure Documents (FDDs) and combined this financial data with real customer sentiment from over 100,000 Google Reviews. Our comprehensive research reveals the top-performing and most profitable ice cream franchise opportunities for 2025.
Whether you’re looking to open a premium gelato shop or a family-friendly ice cream parlor, our in-depth franchise analysis helps entrepreneurs like you make informed investment decisions in this sweet industry.
A quick look at Franzy’s best ice cream franchises:
- • Best Customer Retention Rates: Ben & Jerry’s
- • Best Return on Investment: Fosters Freze
- • Best First-Year Profit Potential: Kilwins
- • Best with Proven Track Record: Haagen-Dazs
- • Best for Quick Break-Even: The Baked Bear
- • Best for Family Operation: Peterbrooke Chocolatier
Franzy’s top franchises of 2025:
Our Ranking Methodology
We evaluate franchises using a comprehensive scoring system that weighs multiple factors to provide a normalized score on a 1-10 scale. Our methodology includes:
Investment Efficiency (30%): Measures the return on investment by analyzing gross revenue relative to initial investment requirements. This heavily weighted factor helps identify franchises that deliver strong financial performance relative to their startup costs.
Revenue Per Unit (5%): Analyzes the average revenue generation per franchise location, normalized against industry benchmarks.
Net Promoter Score Weight (35%): A crucial indicator based on customer satisfaction and loyalty metrics derived from Google review patterns. This looks at the ratio of highly satisfied customers (5-star reviews) compared to dissatisfied customers.
Google Rating Score (5%): Incorporates the overall Google rating on a calibrated scale.
Franchisee Ratio (7.5%): Evaluates the ratio of franchisee units to total units, providing insight into what % of geographies are owned and operated by franchisees and the maturity of the company’s approach to supporting franchisees.
Longevity Score (7.5%): Considers the franchise’s years in operation, with more established brands receiving higher scores (capped at 50 years).
Customer Engagement Metrics (5%): Evaluates the number of customer reviews per location, indicating customer engagement levels.
Visual Presence (5%): Measures customer engagement through photo contributions per location.
Ben & Jerry’s
Best Customer Retention Rates
- Min Investment: $237,800
- Max Investment: $549,300
- Franchise Fee: $10,000
Franzy’s Expert Review
Since its establishment in 1978, this beloved brand has built a loyal customer base that translates into tangible results for franchisees. With an average revenue of $607,375 per location and a solid 4.4 Google rating across sampled locations, Ben & Jerry’s demonstrates consistent operational excellence.
The brand’s strong community presence is evident through an impressive 716 reviews and 1,023 photos per location, showcasing active customer engagement. Franchisees can enter this proven system with investments ranging from $237,800 to $549,300, accessing a network of 149 total franchise units. The brand’s Net Promoter Score of 54% reflects genuine customer loyalty, making Ben & Jerry’s an attractive option for entrepreneurs seeking a established, profitable ice cream franchise with strong brand equity and community connection.
Financial Return on Investment
Customer Satisfaction & Experience
Ben & Jerry’s delivers exceptional customer satisfaction with a Net Promoter Score of 54%, well above industry standards. This NPS measures how likely customers are to recommend the brand to friends – scores above 50 are considered excellent. With a solid 4.4 Google rating across sampled locations, customers consistently praise the experience.
Reviewers highlight standout service, with one noting “AMAZING experience, went three times on my vacation because the Half-Baked ice cream cones were too good!” Another shared: “The service was FANTASTIC, especially one of the employees, he was very nice and it felt welcoming.” For franchisees, this strong customer loyalty translates to repeat business and positive word-of-mouth marketing that drives sustainable growth.
Fosters Freze
Best Return on Investment
- Min Investment: $611,500
- Max Investment: $1,009,000
- Franchise Fee: $45,000
Franzy’s Expert Review
Foster’s Freeze stands as a testament to enduring success in the ice cream franchise industry, delivering exceptional financial returns that have made it a standout investment opportunity since 1946. With an impressive average revenue of $1.26 million per location and a solid network of 64 franchise units, this brand demonstrates remarkable staying power in the competitive frozen treat market.
What sets Foster’s Freeze apart is its proven track record of customer satisfaction, evidenced by a 4.4 Google rating across sampled locations and an extensive collection of 732 reviews per store. The brand’s loyal following generates substantial engagement with 134 photos per location, showcasing genuine customer enthusiasm. While the initial investment ranges from $611,500 to $1,009,000, the strong financial performance and established brand recognition make Foster’s Freeze an attractive option for entrepreneurs seeking a reliable ice cream franchise opportunity with decades of proven success.
Financial Return on Investment
Customer Satisfaction & Experience
Fosters Freeze delivers exceptional customer satisfaction with a Net Promoter Score of 47%, significantly outperforming industry standards. This score measures how likely customers are to recommend the franchise, and anything above 30% is considered excellent in the food service industry.
Customer reviews consistently praise the quality, with one noting “the biggest soft serve ice cream cone around here” and another declaring “the ice cream will make you orgasm on how good it is.” The 4.4 Google rating across our sampled locations reflects genuine customer appreciation for this nostalgic brand that continues delivering memorable experiences.
Kilwins
Best First-Year Profit Potential
- Min Investment: $451,229
- Max Investment: $857,996
- Franchise Fee: $40,000
Franzy’s Expert Review
Since its establishment in 1947, this beloved brand has grown to 159 franchise units while maintaining exceptional quality standards that drive both customer loyalty and profitability.
The numbers tell a compelling story for potential franchisees. With an average revenue of $946,105 per location and investment requirements ranging from $451,229 to $857,996, Kilwins offers solid returns for entrepreneurs ready to invest in a proven concept. Customer satisfaction remains consistently high, evidenced by a 4.6 Google rating across sampled locations and an impressive Net Promoter Score of 63%. Each location averages 449 reviews, demonstrating strong community engagement that translates to sustainable business success in the competitive ice cream market.
Financial Return on Investment
Customer Satisfaction & Experience
Kilwins delivers exceptional customer satisfaction with a Net Promoter Score of 63%, placing it well above industry standards. The NPS measures how likely customers are to recommend a business to friends and family, with scores above 50% considered excellent. With a 4.6 Google rating across sampled locations, customers consistently praise the premium quality.
Reviews highlight standout experiences: “Great ice cream. We had apple pie ice cream and I don’t think I’ve ever tasted better ice cream,” and “Classic place for ice cream in Florida!! Kilwins keeps it real!” While some mention higher prices, customers overwhelmingly appreciate the handcrafted quality, generous portions, and friendly service that make Kilwins a beloved destination for premium treats.
Haagen-Dazs
Best with Proven Track Record
- Min Investment: $214,518
- Max Investment: $567,768
- Franchise Fee: $30,000
Franzy’s Expert Review
Since its establishment in 1961, this luxury ice cream brand has built a loyal customer base, reflected in its solid 4.3 Google rating and impressive average revenue of $667,358 per location. With 209 franchise units nationwide, owners benefit from proven systems and strong brand recognition.
The investment range of $214,518 to $567,768 positions Häagen-Dazs as a substantial but rewarding venture for serious franchisees. Customer engagement remains strong with an average of 227 reviews per location, demonstrating active community involvement. While the brand may not have viral social media presence, its premium positioning and consistent quality create sustainable competitive advantages. For entrepreneurs seeking a established, profitable ice cream franchise with excellent financial returns, Häagen-Dazs offers a compelling opportunity to build wealth while serving premium frozen desserts.
Financial Return on Investment
Customer Satisfaction & Experience
Haagen-Dazs delivers exceptional customer satisfaction with a strong Net Promoter Score of 44%, indicating customers actively recommend the brand to friends and family. This NPS places them well above industry averages, where scores above 30% are considered excellent. Customers consistently praise the premium quality, with one noting “the ice cream was fantastic and the servers were very personable.”
While maintaining a solid 4.3 Google rating across locations, some reviews highlight service inconsistencies. However, standout employees earn recognition for “outstanding service” and being “very attentive and kind.” The brand’s commitment to quality ingredients and rich flavors keeps customers returning despite premium pricing.
The Baked Bear
Best for Quick Break-Even
- Min Investment: $178,674
- Max Investment: $741,465
- Franchise Fee: $35,000
Franzy’s Expert Review
Since launching in 2013, this innovative concept has grown to 23 franchise locations while maintaining exceptional quality and customer loyalty. With an average revenue of $881,263 per location, franchisees can expect strong financial performance from their investment.
What sets The Baked Bear apart is its ability to create raving fans – evidenced by a solid 4.6 Google rating and an impressive Net Promoter Score of 64%. Each location averages 400 reviews, showcasing genuine customer engagement. The franchise offers flexible investment options, with initial costs ranging from $178,674 to $741,465, making it accessible for various budgets. For entrepreneurs seeking a proven concept with exceptional customer satisfaction and strong revenue potential, The Baked Bear represents a compelling franchise opportunity in the thriving dessert industry.
Financial Return on Investment
Customer Satisfaction & Experience
The Baked Bear delivers exceptional customer satisfaction with a remarkable Net Promoter Score of 64% – well above industry standards. This metric shows customers eagerly recommend the franchise to friends and family, reflecting genuine loyalty. With a solid 4.6 Google rating across locations, guests consistently praise the experience.
Customer reviews highlight standout service: “The staff was super friendly and welcomed my pets,” and “Best customer service I’ve ever seen!” Many note the warm, welcoming atmosphere where “they make sure you are enjoying yourself.” The fresh-baked cookies and quality ice cream earn rave reviews, with customers calling visits “memorable” and “the pure highlight of our trip.”
Peterbrooke Chocolatier
Best for Family Operation
- Min Investment: $229,950
- Max Investment: $357,600
- Franchise Fee: $25,000
Franzy’s Expert Review
Since its establishment in 1983, this boutique brand has built a loyal following across its 21 franchise locations, generating an impressive average revenue of $522,364 per location. The brand’s commitment to quality shines through in its exceptional 4.6 Google rating and remarkable 70% Net Promoter Score, indicating customers genuinely love and recommend the experience.
What makes Peterbrooke particularly attractive for aspiring entrepreneurs is its manageable investment range of $229,950 to $357,600, making premium chocolate retail accessible without breaking the bank. Each location averages 103 reviews and 140 photos, demonstrating strong customer engagement and social proof. For franchise seekers wanting to enter the specialty food market with a proven concept that delivers both financial returns and customer satisfaction, Peterbrooke offers a sweet opportunity to build a thriving business in their community.
Financial Return on Investment
Customer Satisfaction & Experience
Peterbrooke Chocolatier delivers exceptional customer satisfaction with a stellar Net Promoter Score of 70%—well above industry standards—and a solid 4.6 Google rating across sampled locations. The NPS measures how likely customers are to recommend the franchise, with scores above 50% considered excellent. Customer reviews consistently praise the “spectacular customer service” and “friendly, helpful staff” who make each visit memorable.
Guests rave about the quality experience, with one noting “the staff were warm and welcoming, offering me samples” while another highlighted “exceptional customer service and helpful information.” The combination of premium handcrafted chocolates, artisanal gelato, and knowledgeable team members creates loyal customers who return regularly, making this franchise a standout choice for potential owners seeking proven customer satisfaction success.
Franzy’s Top Ice Cream Franchises
After analyzing franchise disclosure documents and owner reviews, here are our top ice cream franchise opportunities:
| Franchise | Score | Investment Range | Franchise Fee |
|---|---|---|---|
Ben & Jerry’s
|
9.7 | $237,800 – $549,300 | $10,000 |
Fosters Freze
|
9.5 | $611,500 – $1,009,000 | $45,000 |
Kilwins
|
9.4 | $451,229 – $857,996 | $40,000 |
Haagen-Dazs
|
8.9 | $214,518 – $567,768 | $30,000 |
The Baked Bear
|
8.8 | $178,674 – $741,465 | $35,000 |
Peterbrooke Chocolatier
|
8.8 | $229,950 – $357,600 | $25,000 |
Jeremiah’s Italian Ice Shop
|
8.6 | $325,567 – $696,000 | $30,000 |
Yogurtland
|
8.4 | $270,600 – $554,200 | $35,000 |
Pinkberry
|
8.3 | $269,440 – $607,050 | $35,000 |
16 Handles
|
8.3 | $242,500 – $645,000 | $30,000 |
Menchie’s
|
8.2 | $165,110 – $424,571 | $40,000 |
Cold Stone Creamery
|
8.2 | $310,375 – $602,775 | $27,000 |
sweetFrog
|
8.2 | $248,500 – $632,500 | $30,000 |
The Yard Milkshake Bar
|
8.1 | $281,975 – $627,250 | $45,000 |
Pelican’s SnoBalls
|
8.1 | $81,750 – $230,800 | $25,000 |
Trends & Innovation in Ice Cream Franchising (2025)
Ice cream may be a timeless treat, but the business behind it is changing fast. New flavors, formats, and technologies are reshaping how franchisees attract customers and manage operations. Staying ahead of these trends isn’t just a nice-to-have — it’s becoming the difference between a shop that thrives and one that struggles in the off-season.
Tech Integration. Loyalty apps, online ordering, and third-party delivery partnerships are becoming standard even for scoop shops, increasing repeat visits and smoothing out slow days.
Premiumization & Artisanal Growth. Consumers are willing to pay more for small-batch, high-quality flavors — a segment expected to grow at 4–5% CAGR through 2030 (Allied Market Research).
Plant-Based & “Better-For-You” Options. Dairy-free, low-sugar, and organic varieties are moving from niche to mainstream. This opens up new menu categories and customer segments.
Experiential Retail. Interactive toppings, mix-ins, and made-to-order ice cream experiences are drawing crowds and boosting average ticket size.
Mobile & Hybrid Formats. Carts, kiosks, and food trucks have surged post-pandemic thanks to lower fixed costs and event-driven demand.
Dessert Franchise Seasonality & How to Manage It
Ice cream is a high-margin, impulse purchase, but in many climates it’s also a seasonal one. Sales often spike in summer and can drop 30–50% in colder months (Technomic). Successful operators smooth out these swings by diversifying their offerings: adding hot beverages, baked goods, smoothies, or catering; extending into delivery platforms; or running mobile carts at events year-round. Some brands even structure royalties or marketing fees to support off-season promotions. This is something you can ask for while in negotiations with the franchisor. The key is to plan for seasonality from day one rather than treating it as an afterthought.
Your Path to Ice Cream Franchise Ownership
Buying an ice cream franchise requires careful planning and research to ensure sweet success. Start by evaluating your financial capacity, including initial investment, ongoing fees, and working capital needs. Research different ice cream franchise opportunities thoroughly, comparing factors like brand recognition, support systems, territory availability, and profit potential. Due diligence is crucial – review the Franchise Disclosure Document (FDD), speak with existing franchisees, and understand the franchisor’s training and marketing support. Consider location demographics, seasonal fluctuations, and local competition when selecting your territory. Most ice cream franchises require food service experience, though some offer comprehensive training programs. For a detailed step-by-step guide on navigating the entire franchise acquisition process, check out our comprehensive resource at https://franzy.com/blog/how-to-buy-franchise/. Remember, the right preparation today leads to profitable scoops tomorrow.
Commonly Asked Ice Cream Franchising Questions
How much does it cost to open an ice cream franchise?
Most major ice cream brands require a $296,855 to $591,723 total investment, depending on format (mobile cart vs full shop), equipment, and build-out (Franchise Direct). Premium experiential shops sit at the higher end; carts and kiosks at the lower end.
Are ice cream franchises profitable?
Yes — gross profit margins on product can run 50–60%, but after royalties, rent, labor, and utilities, most franchises see 12–20% net operating margins if run well. Profitability is highly location and operator dependent.
Do you need food-service experience to run an ice cream franchise?
No, but you’ll have an edge if you understand hiring, scheduling, and local health regulations. Franchisors train owners in operations and marketing, but day-to-day success hinges on staff management and customer experience.
